Terms of Service

Terms of Service for BanjoSkills

Last Updated: June 7, 2025

1. Agreement to Terms

By accessing or using BanjoSkills courses at learn.banjoskills.com, you agree to these Terms of Service. If you disagree with any part of these terms, please do not use our services.

These terms constitute a legally binding agreement between you and BanjoSkills, operated from the United Kingdom.

2. Course Access and Use

2.1 License

When you purchase a course, you receive a personal, non-transferable license to access the course content for your personal learning.

2.2 Acceptable Use

You agree to:

  • Use courses only for personal learning
  • Not share your login credentials
  • Not download, copy, or distribute course content
  • Not use courses for commercial purposes without permission
  • Comply with all applicable UK laws

2.3 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities that occur under your account
  • Notifying us immediately of any unauthorised use

3. Purchases and Refunds

3.1 Payment

  • All prices are displayed in GBP (£) unless otherwise stated
  • Prices include UK VAT where applicable
  • Payment is due at the time of purchase
  • We use secure third-party payment processors

3.2 Refund Policy

  • 30-day money-back guarantee on all courses
  • Refund requests must be submitted via email
  • Refunds will be processed within 7-10 business days
  • Statutory rights under UK consumer law are not affected

3.3 Consumer Rights

Under the Consumer Contracts Regulations 2013, you have the right to cancel within 14 days. However, by beginning to access course content immediately, you acknowledge that you waive this cancellation right.

4. Intellectual Property

All course content, including videos, materials, and resources, are owned by BanjoSkills and protected by UK copyright laws. You may not:

  • Copy, reproduce, or distribute course content
  • Create derivative works
  • Use content for commercial purposes
  • Remove any copyright notices

5. User Content

If you submit any content (comments, questions, etc.), you:

  • Grant us a worldwide, royalty-free licence to use it
  • Confirm you have the right to grant this licence
  • Confirm it doesn’t infringe any third-party rights
  • Confirm it complies with UK law

6. Disclaimers

6.1 Educational Purpose

Our courses are for educational purposes. Results depend on individual effort and practice.

6.2 No Warranty

To the extent permitted by UK law, courses are provided “as is” without warranties of any kind. We do not guarantee specific results or outcomes.

6.3 Technical Issues

We strive for 24/7 availability but cannot guarantee uninterrupted access. We are not liable for technical issues beyond our reasonable control.

7. Limitation of Liability

7.1 Exclusions

Nothing in these terms excludes or limits our liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any other liability that cannot be excluded under UK law

7.2 Limitations

Subject to 7.1, we shall not be liable for:

  • Any indirect or consequential losses
  • Loss of profits, business, or opportunities
  • Loss of anticipated savings
  • Any losses exceeding the amount you paid for the relevant course

8. Indemnity

You agree to indemnify us against any claims, losses, or damages arising from your breach of these terms or your use of our services.

9. Termination

We may terminate or suspend your account for violations of these terms. Upon termination, your right to access courses will cease immediately, though this doesn’t affect any rights either party has accrued.

10. Modifications

We may revise these terms at any time. We’ll notify you of material changes. Continued use after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the laws of England and Wales. You agree to the exclusive jurisdiction of the courts of England and Wales, though we may bring proceedings against you in your country of residence.

12. Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions shall continue in full force.

13. Entire Agreement

These terms constitute the entire agreement between us regarding our services and supersede any prior agreements.

14. Contact Information

BanjoSkills Email: [email protected] Address: 159 Holloway Rd, London, N7 8LX

For support: [email protected]

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